Course Duration
2 days
Course Objectives
Clearly define the 4 modes of communication
Unify the way we understand, promote, & manage assertiveness
Practice assertiveness techniques
Link “assertiveness” to Professionalism in preparation for future
Who Attends
All employees, dept managers & change leaders, senior managers, …
Young professionals, College students, High School Students – Grades 10 and above
Interested coaches/mentors, educators, & administrators: to enhance & unify approach